Three New Programs to Cope with Covid-19
- March 28, 2020
- Stone and Tile Tips
We are experiencing an unprecedented number of people staying home due to the coronavirus. We realized that some of these long stays home may inspire some home renovations. We want to make sure that your tile needs are within reach. We’ve introduced three new programs to assist you with this.
First off, our showroom is still open. We’re taking every precaution to keep it safe and sanitary for people to visit. To read our full list of precautions taken in the showroom, please click here.
However, for those of you who do not wish to visit the showroom, our new programs will benefit you:
- Virtual Meetings
Please visit our appointment page to book an appointment with one of our skilled Tile Enthusiasts. After booking an appointment you will receive a confirmation email from firstname.lastname@example.org. Please add this email to your list of safe senders, which will make accessing your virtual appointment much easier.Your tile enthusiast will send you a few questions to help them do homework before your meeting. They will also send you a link to access the virtual meeting platform. No need to download extra software from your computer. If you would like to access the meeting from your phone, please download the “Zoom” App.
Your Tile Enthusiast will help you to select samples, which brings us to our next program:
- Free sample delivery and pickup
Prior to the Covid-19 pandemic, we would recommend that you visit our store for samples. We charge for the samples, but when you return them you receive a full refund. By charging for the samples, we encourage our valuable clients to return them. Circulating samples is one of the ways that we are able to keep our overhead low, and offer competitive prices on all our products.To cope with the Covid-19 pandemic, we are now offering a free delivery service. We will still ask for payment for the samples, but payment will be refunded in full once we pick up your samples.
As long as your address is within the Calgary and Edmonton city limits, we will deliver and pick up the samples at no charge. To schedule, please contact your Tile Enthusiast, who will take care of the rest.
- $80 flat rate delivery fee
It doesn’t matter if your order is 2 tiles, 2 pallets or a truck load. For only $80, your tile will be delivered to your door, allowing you to get started on that home upgrade without stepping outside your door.Delivery days are Thursdays. In order to allow staging and efficiency of delivery, your delivery must be scheduled by your Tile Enthusiast by noon the previous day. The destination address must be within the Calgary or Edmonton city limits in order to qualify.
Tile and Stone Source wishes you health in the upcoming weeks and months. Stay safe.